Effective Date: May 4th , 2025

Table of Contents

1. Introduction
2. Summary
3. Definitions
4. Data Collection
5. Purpose of Data Collection
6. Data Storage and Security
7. Data Sharing
8. User Rights
9. Compliance with Laws
10. International Data Transfers
11. Property Data Handling
12. Children’s Privacy
13. Use of AI and Machine Learning
14. Consent
15. Cookies and Tracking Technologies
16. Third-Party Data Processors
17. Data Breaches
18. Account Security
19. Payment Processing
20. Updates to This Policy
21. Contact Information
22. Language
23. Conclusion

1. Introduction

Welcome to Homifax’s Privacy Policy. At Homifax, we are dedicated to protecting your privacy and ensuring the security of your personal data. This policy outlines how we collect, use, store, and share your information, as well as your rights regarding that data. We invite you to read this policy carefully and reach out with any questions.

2. Summary

• What We Collect: Personal, property, and technical data to provide our services.
• Why We Collect It: To deliver property reports, verify assets, and enhance our offerings.
• How We Protect It: Secure storage and sharing only when necessary under strict conditions.
• Your Rights: Access, correct, or delete your data as permitted by law.
• Our Compliance: Adherence to major data protection regulations.
  For full details, please review the sections below.

3. Definitions

• Personal Data: Any information relating to an identified or identifiable individual.
• Processing: Any operation performed on personal data, such as collection, storage, or use.

4. Data Collection

We collect the following types of data:

• Personal Information: Name, email address, phone number, mailing address.
• Property Information: Property address, ownership details, valuation, transaction history.
• Financial Information: Payment details, credit history (for verification purposes).
• Technical Data: IP address, browser type, device information, cookies.

How We Collect It:

• Forms submitted through our website.
• Automated technologies such as cookies.
• Third-party sources, including government databases and verification services.

5. Purpose of Data Collection

We process your data to:

• Provide property reports and asset verification services.
• Verify your identity and prevent fraud.
• Process payments and manage your account.
• Improve our services and develop new features.
• Comply with legal obligations.
• Send marketing communications, if you have opted in.

6. Data Storage and Security

Your data is stored in secure, encrypted databases located in the United States. We employ robust security measures, including:

• Access controls and authentication protocols.
• Regular security audits and penetration testing.
• Data encryption at rest and in transit.
• Employee training on data protection practices.

Retention: We retain your data only as long as necessary to fulfill the purposes outlined here or as required by law.

7. Data Sharing

We may share your data with:

• Government agencies for verification purposes.
• Third-party service providers (e.g., payment processors, data verification partners).
• Law enforcement or regulatory authorities when legally required.

Conditions: Any third parties receiving your data must comply with our data protection standards and applicable laws.

8. User Rights

You have the following rights over your data:

• Access: Request a copy of your data.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion, subject to legal obligations.
• Objection: Object to specific types of processing.
• Portability: Receive your data in a structured, machine-readable format.

How to Exercise: Contact our Data Protection Officer at privacy@homifax.com. We will respond within 30 days.

9. Compliance with Laws

We adhere to major data protection regulations, including:

• General Data Protection Regulation (GDPR) for EU users.
• California Consumer Privacy Act (CCPA) for California residents.
• Other applicable laws based on your jurisdiction.

Our Commitment: We conduct regular reviews and data protection impact assessments to ensure ongoing compliance.

10. International Data Transfers

If you are outside the United States, your data may be transferred to and processed in the U.S. or other countries where our service providers operate. We ensure compliance with laws through mechanisms like standard contractual clauses or adequacy decisions.

11. Property Data Handling

We process property data (e.g., ownership records, valuations, transaction history) sourced from public records, government databases, and third-party providers. Given its sensitivity, we prioritize accuracy and implement stringent security measures.

12. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from children and will delete such data if identified.

13. Use of AI and Machine Learning

We may employ AI and machine learning to analyze data, enhance services, and detect fraud. This is done in compliance with applicable laws and with respect for your privacy rights.

14. Consent

Where required, we obtain your consent before collecting or processing data, particularly for marketing. You may withdraw consent at any time by contacting us or using provided opt-out options.

15. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Authenticate users and maintain session state.
• Analyze website traffic and usage patterns.
• Personalize content and ads.

Your Control: By using our website, you consent to cookies as outlined here. Manage preferences via your browser settings, noting that disabling cookies may impact functionality.

16. Third-Party Data Processors

We engage third-party providers to process data on our behalf. These entities are contractually bound to protect your data and follow our instructions.

17. Data Breaches

In case of a data breach, we will notify affected users and authorities per legal requirements. Our incident response procedures aim to minimize impact.

18. Account Security

If you have an account, you are responsible for securing your credentials. Notify us immediately of any suspected unauthorized access.

19. Payment Processing

We use secure third-party payment processors for transactions. We do not store full payment card details on our servers.

20. Updates to This Policy

We may revise this policy periodically. Significant changes will be communicated via our website and, where appropriate, by email.

21. Contact Information

For questions or concerns about this policy or our practices, contact:
Homifax Data Protection Officer
254 Chapman Rd, Ste 208, Newark, Delaware 19702, United States
Email: privacy@homifax.com

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